We take all measures to send a good working unit at the first place. If you still wish to return your used engine/ used transmission because of any issue with it. Here is our return guidelines:

• You have 6 months return and replacement warranty from the date of delivery to return the merchandise.
• Our support team will initiate pick up procedure on approval from the warranty team. We will provide a BOL(Bill of lading), that needs to be printed out and show it to the driver at the time of pick up.
• Returned used engine/transmission must be in same condition or with same packaging as it was shipped originally. It would limit our ability to initiate Return if the merchandise received is modified/damaged or partially/fully installed.
• Refund will be initiated after we receive and inspect the returned item. Original transportation will be paid by us if the return is approved by us and vice versa.
• We have room for exceptions for a used engine if it is received damaged or accepted incorrectly by us.
• Once we receive the merchandise, we will initiate the replacement/Refund as per the requirement.
• In case of refund, It will take 3-5 business days (excluding holidays, weekends) to process the refund to your source account.
• In case of replacement, we will take 3-5 business days to deliver the replacement merchandise as per our standard process of fulfilling an order
• (defective merchandise must be picked prior to the replacement shipment/ refund initiation).